Questions...


Some Helpful Information...

We are currently reviewing our safety measures and protocols, together with our suppliers, in relation to Covid-19, so that we are able to operate tours as soon as we are comfortable that the safety of our customers can be assured. But, it is our hope and intention that we will be able to run our first National Holidays’ tours from early 2021; the details of tours available will be announced on the website shortly. You can also get updates from the National Holidays’ Facebook page facebook.com/nationalholidays or register here >> for updates.

We are planning to release details of tours available on the website www.nationalholidays.com from early August. Bookings can be made on the website or by calling our Reservations’ team (more information will be available on the website nearer the time). Details of tours available will be announced on the website or click here >> to register for updates. We will also post the telephone number for you to call to talk to one of our friendly Reservations’ team soon.

We will have many of the old favourites we know you loved back on sale shortly along with some new and exciting tours too!

We are aiming to provide you with as similar an experience, if not better, than you had previously with National Holidays. This includes Hotels, coaches, visits and attractions. Many of your old favourite hotels will certainly be back along with some new ones. As National Holidays used to use its own group hotels, we will be seeking alternatives that are equivalent or better.

However, sadly the Bay Hotels that were owned by Specialist Leisure Group also went into administration and are currently closed. If and when these properties do re-open, you can be sure we will make every effort to return them to the holiday programme.

Yes, all your favourite joining points will remain available for your convenience.

As per above, we will endeavour to provide the same value for money that National Holidays has always done for you!

Yes we hope to use many of the local coach operators and drivers that previously worked with National Holidays, so we hope you may come across a familiar friendly face in the future!

Register here to receive updates or once our brochure for 2021 is ready to go, you can request a copy by visiting our website. Alternatively, you will be able to look at the brochure on the website. If you would like to view tours operated by the JG Travel Groups’ other brands, please follow the links below:

For UK and European tours visit www.justgoholidays.com
For London theatre breaks and events visit www.omegabreaks.com
For Astronomy tours visit www.omegabreaks.com

There will certainly be opportunities for many ex-Specialist Leisure Group staff; information on how to apply for a prospective role can be found by clicking on this link here >>

Firstly, we are extremely sorry for the sad collapse of the Specialist Leisure Group, and in particular to all the staff and their customers. We have only purchased the brand of National Holidays which includes the name, the website, the social media accounts and the customer data. We have no involvement at all in relation to holidays that were booked or gift vouchers that were purchased prior to 22 May 2020 when the Specialist Leisure Group, who owned National Holidays, went into administration.

Whilst we are delighted we will be able to offer many of the holidays we know you loved, we appreciate some customer are still waiting for refunds from previous bookings prior to 22 May 2020.

For information on the action you should take in relation to these prior bookings please click here >>

For details of the FAQs provided by the administrator please click here >>